为研究乘客的折返行为和响应时间对大型邮轮人员疏散过程的影响，采用AnyLogic社会力模型仿真平台建立了一艘大型邮轮人员疏散模型，分析了不同折返比例下的折返行为对该艘邮轮乘客的疏散时间、疏散流率、拥挤区域和拥挤持续时间的影响，在此基础上考虑了乘客响应时间对邮轮疏散进程的影响。仿真结果表明：乘客的折返行为对邮轮疏散进程有显著的减缓作用，会增加¥梯的拥挤持续时间。而乘客的响应时间对邮轮疏散进程的影响较为复杂，折返比例在20%及以下时，乘客存在响应时间会减缓邮轮疏散进程；折返比例在30%及以上时，乘客存在响应时间能一定程度上加快邮轮疏散进程。本研究对大型邮轮人员疏散方案的制定和优化有一定的指导意义。

 In order to study the impact of passengers' reentry behavior and response time on the evacuation process of large cruise ships, an evacuation model of large cruise ships was established by using the AnyLogic simulation platform based on the social force model, and the impact of reentry behavior under different reentry proportions on the evacuation time, evacuation flow rate, crowded area and congestion duration of cruise passengers was analyzed, On this basis, the impact of passenger response time on the cruise evacuation process was considered. The simulation results show that the reentry behavior of passengers can significantly slow down the evacuation process of cruise ships and increase the congestion duration of stairs. The impact of passengers' response time on the cruise evacuation process was more complex. When the reentry ratio was 20% or less, the existence of response time slowed down the cruise evacuation process; When the reentry ratio was 30% or more, the existence of response time sped up the cruise evacuation process to a certain extent. This study has certain guiding significance for the formulation and optimization of the evacuation plan of large cruise ships.